ATLANTA. Noregon is launching a new update for its diagnostic tool, JPRO Professional 2018 v1, this spring with an “improved version” of its NextStep troubleshooting and repair module. The company also unveiled a new education portal, a virtual truck for hands-on learning, increased bi-directional tests, and a JPRO certification course for technicians that comes complete with a patch for their uniforms, according to Shane Gilliam, Noregon’s vice president of sales.
“NextStep underwent enhancements to provide tighter integration with JPRO Professional,” Gilliam said at a press event here at the Technology & Maintenance Council (TMC) 2018 annual meeting.
“NextStep, when integrated with JPRO, now allows users to perform many vital functions directly from the application – meaning an interactive real-time fault data and service information now resides in the same application,” he explained. “Technicians can now view and clear fault data, and launch bi-directional test directly from NextStep. This provides quicker coverage updates so technicians can work on new vehicles with fewer lapses in coverage. Rather than storing repair information based on VINs [vehicle identification numbers] we use a component-based lookup; meaning new vehicles containing components with existing coverage will immediately be available for the user.”
The company is also establishing what it called a “stand-alone portal” called NextStep NET to offer more easily searchable access to the NextStep database of troubleshooting information.
“JPRO users who purchase the integrated NextStep also gain access to NextStep Net for no additional charge,” Gilliam said. “Customers not utilizing our JPRO product can purchase NextStep NET as an a la carte solution.” He added that the educational portal directs users to a centralized location containing its “self-paced” training options, including interactive webinars, training videos, tech tip articles, and the new JPRO Certification training course.
“We suggest technicians take an hour to an hour and half to study for this 50-question test, which usually takes them 30 to 45 minutes to complete,” Gilliam pointed out. “Altogether they will spend about two to three hours get certified. And they get a patch for their uniforms when they pass the test and become JPRO certified.”
Also within the new educational portal is what Noregon calls its “virtual truck” within JPRO.
“The virtual truck lets users experience the power of JPRO, including bi-directional tests and the integrated NextStep module, without ever connecting to a vehicle,” Gilliam said. “This ability to simulate a real-life experience is invaluable for situations where connecting to a truck is often not possible, such as in a training atmosphere or a classroom. The virtual truck also offers a look at the tool’s vast capabilities for shops considering JPRO, but want a hands-on experience before making the purchase.”
Keeping with the “education” theme, Noregon said users – from multiple screens in JPRO – can now see “Regen Zone Info” to determine when a diesel particulate filter (DPF) regeneration event is needed. “Zone info will also alert users when a regen is needed but cannot be performed due to an inhibit state and educate them on why that event is present,” Gilliam noted.
Finally, Noregon is making major upgrades to TripVision, its real-time fleet asset and performance management solution. TripVision – which is a vehicle health and safety monitoring system – now also offers fleet users with what Gilliam called “cost-saving opportunities” by pinpointing issues affecting a vehicle’s performance.
“Indicated by an icon in the vehicle list, TripVision alerts users to vehicles with faults affecting fuel economy, CSA [Compliance, Safety, Accountability] compliance, emissions systems, or parameters set above the fleet’s standards,” he said.
“While these issues may not sideline a vehicle, it is important that a maintenance manager is aware in order to best plan for, and schedule maintenance,” Gilliam stressed. “By recognizing which vehicles have road or cruise speeds set above their intended limits, fleets can quickly address an issue that not only affects fuel economy, but also presents a liability and safety concern.”
Noregon also said TripVision is now available in a mobile application from both the Apple and Google Play stores for iOS and Android devices; giving fleet managers quick access to vital information while away from their laptop or PC.