Eaton Corp. recently added Chalk’s Truck Parts, Houston, TX, to its North American authorized rebuilder program; a program introduced in 2013 to give fleets and owner operators an opportunity to purchase locally rebuilt transmissions from authorized outlets which meet all of Eaton’s re-use and rebuild requirements.
That authorization provides end users with a higher level of confidence and after-the-sale support than other rebuilders can provide, Eaton said.
Chalk’s, founded in 1957 and currently employing 60 people, sits on a 3.5-acre site that includes a 90,000-sq.-ft. facility for parts, service and office space.
“Eaton is pleased to add Chalk’s to our authorized rebuilder program to expand our coverage into a strategically important area of the country,” said Bill Fouch, product manager for the company’s aftermarket transmission products. “We are confident that our authorized rebuilder program will help to further enhance Chalk’s already outstanding reputation, while improving Eaton’s access to customers in their served markets.”
Other authorized rebuilders in Eaton’s network include: Power Train, Indianapolis, IN; TransAxle, Cinnaminson, NJ; Drivetrain Services, Bensonville, IL; and Pacific Truck, Edmonton, Alberta.
Eaton, which said it will “continue to strategically review “its coverage and add additional outlets in underserved strategic markets, noted that firms designated “authorized rebuilders” must complete an in-depth review of their rebuilding processes, increase its technical and sales training, and achieve an annual certification of its goals for the program.
Eaton added that it provides its rebuilders participants with access to an integrated warranty process and marketing support to provide a seamless extension to customers in the markets in which they do business.